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sahvan-rai
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HP Recommended

RAM Upgrade Black screen

Pavillion G6
Microsoft Windows 10 (64-bit)

I have tried the original ram it boots then the sisc drive makes noises then idiles for ever the screen does not even turn in i have tried reseting bios virtual agent nothing works please help!

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Message 2 of 2
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Flag Post
HP Recommended

RAM Upgrade Black screen

Hellok, I recommend to you execute an hardware test in your computer, if you can to boot it with your original memory. For this, restart your computer by tapping F2 when it is been down for restart. You come in HP Hardware Diagnostic Interface and can execute all tests. If you have a fail please tell us. 

When you have your new RAM, do you have the HP logo or directly the black screen?? 

I am former Expert from French Community, and I am doing my best to help you with your question.
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