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Locked

‎02-25-2019 03:28 PM

HP Recommended

I have the same problem, but the serial number of my computer is 15-bs015la and I tried with the code you put before but (obviously) doesn't work. Please, can you help me too?
Thank you!!

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-12-2023 08:26 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

JessikaV
HP Support Community Administrator

I work on behalf of HP

View solution in original post

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5 REPLIES 5

‎02-26-2019 04:39 AM - last edited on ‎05-12-2023 08:26 AM by Retired

HP Recommended

@EddieHeime 

 

**bleep**
Regards,

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

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‎02-26-2019 07:11 PM

HP Recommended

Sure, I forget the halt code, so sorry.
The halt code is:   i  75582785.

Regards David.

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‎02-27-2019 04:29 AM - last edited on ‎05-12-2023 08:25 AM by Retired

HP Recommended

@EddieHeime 

 

Enter  **bleep**

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎02-27-2019 03:10 PM

HP Recommended

Thank you so much, it works perfectly!!

Was this reply helpful? Yes No

‎05-12-2023 08:26 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

JessikaV
HP Support Community Administrator

I work on behalf of HP
Was this reply helpful? Yes No
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