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‎11-17-2018 02:32 PM

HP Recommended

UC5463-71K9A1-MFGJWK-60TD03

PRODUCT:E0M17UA#ABA

 

PLEASE HELP

1 REPLY 1

‎11-17-2018 03:07 PM - edited ‎11-17-2018 03:09 PM

HP Recommended

 

Your hard drive has failed and will have to be replaced.Example of suitable hard drive-320Gb or 500Gb:
https://www.amazon.com/Black-500GB-Performance-Mobile-Drive/dp/B00QFXOL5G/ref=sr_1_1?ie=UTF8&qid=153...

 

Maintenance & Service Guide shows how to change it:
https://support.hp.com/us-en/product/hp-2000-2d00-notebook-pc-series/5375422/model/5449995/manuals?s...

 

If you need Recovery Media to install Windows on the new drive it is available on your Support page. Last item in the list of drivers/software:
https://support.hp.com/us-en/drivers/selfservice/hp-2000-2d00-notebook-pc-series/5375422/model/54499...

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