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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: System board (00A) error occurs during PC start-up
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09-14-2019 04:26 PM - edited 09-14-2019 04:27 PM
Hi,i have the same problem, but i can't go to the service center, please help me
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Accepted Solutions
09-17-2019 03:00 PM
@ERasTos Welcome to HP Community!
You might see this message after the system board is replaced. The message indicates that the serial number was not entered, or was entered incorrectly, after replacing the system board or other component.
To resolve this issue, contact HP using the Contact Support tab at the top of this screen. You will be asked to provide the fourteen-digit System Board Commodity Tracking (CT) Number. Use the steps in one of the following sections to find the CT Number:
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE
(By the end of this article all the issues should be resolved)
I hope that answers your query,
If it did, simply select "Accept as solution", to help the community grow,
And if you wish to thank us for our efforts, click on the thumbs up for kudos.
Have a great day ahead.
Riddle_Decipher
I am an HP Employee
09-17-2019 03:00 PM
@ERasTos Welcome to HP Community!
You might see this message after the system board is replaced. The message indicates that the serial number was not entered, or was entered incorrectly, after replacing the system board or other component.
To resolve this issue, contact HP using the Contact Support tab at the top of this screen. You will be asked to provide the fourteen-digit System Board Commodity Tracking (CT) Number. Use the steps in one of the following sections to find the CT Number:
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE
(By the end of this article all the issues should be resolved)
I hope that answers your query,
If it did, simply select "Accept as solution", to help the community grow,
And if you wish to thank us for our efforts, click on the thumbs up for kudos.
Have a great day ahead.
Riddle_Decipher
I am an HP Employee
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