05-04-2016 07:18 AM
Welcome to the HP Forum!
It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide: First Time Here? Learn How to Post and More.
I grasp that when you power on your notebook you get a blank or black screen with the cursor. I will do my best to help you overcome that.
Here is a link to HP Notebook PCs - Computer Starts but Screen Remains Blank (Windows 10, 8) as a guide.
Please let me know the results.
Thanks! If this helps you to reach a solution, please click the "Accept as Solution"button down below in this message. If you wish to say "thanks" for my effort to help, click the "Thumbs Up" to give me a Kudos. :catvery-happy