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Reboot password

Hp envy Windows 10

Tried to do a recovery in safe mode. It asked for my password and it is not excepting the one I am putting in, therefore I am stuck and can’t exit out to get out of the safe mode. Help please

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Message 2 of 2
Flag Post
HP Recommended

Reboot password

Thank you for posting on the HP Support Community.

  • Have you tried restarting the computer?
  • Is it asking for Admin password?

While you respond to that, let's try these steps: 

  • Start the notebook and let it start up in Safe Mode
  • Log in
  • Windows key + R(Opens the Run Window)
  • Type MSConfig
  • Opens the System Configuration Menu > Click Boot tab
  • REMOVE the tick next to Safe Boot > Apply to save
  • Restart/ Reboot the computer

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

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