cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Wshoe
New member
1 0 0 0
Message 1 of 2
176
Flag Post

Receiving error Recovery: boot configuration data file is missing file:\BCD error code 0xc0000034

HP Recommended
Pavilion 15 Notebook PC
Microsoft Windows 8.1 (64-bit)

Receiving error Recovery: boot configuration data file is missing file:\BCD error code 0xc0000034
I used virtual agent and did F10 to restore defaults and it did not work.

I took out battery and put back in and it did not work—receive same error

Before this happened, windows defender found Trojan virus and I started running malwarebytes and scan detects nothing

1 REPLY 1
WAWood
Level 16
Level 16
34,852 24,531 3,145 7,828
Message 2 of 2
Flag Post
HP Recommended

@Wshoe 

This is a Windows Boot Files issue, so BIOS options (F10) would have nothing to do with this.

 

Windows PCs use two different sets of files to get you to a working desktop.

In terms of the first, Windows boot files, a way around that is to follow the instructions below to create boot media from Macrium Reflect (MR) that can be used to rewrite/repair the boot media on your PC:
1) Download and install Macrium Reflect (MR) from this link on a working PC: http://www.macrium.com/reflectfree.aspx
2) Use the option to create a boot USB stick or CD

That will create MR bootable media. Then, you can boot your PC into WinPE using that media.

Have patience, as that can take a while to start and bring up the screen.

Once the screen is there, select the option to Fix Windows boot problems. It will then search for the OSs installed and list them, Select the one you want to repair and click Next.

It will now do the repairs, listing the things it has done.

When finished, select the option to Restart the PC.

If this worked, the boot repair succeeded and you will have your PC back.

But if it did not, the Windows system files are most likely corrupted and you would have to reinstall Windows from scratch to fix that.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation