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Grasshopper66
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Replaced Notebook battery and it won't turn on unless plugged in

‎03-17-2021 11:25 PM

HP Recommended
Product: HP Notebook
Operating System: Microsoft Windows 10 (64-bit)

My notebook battery died so I replaced it with a new HP battery. Now every time I unplug it, it powers off. I've checked and/or reinstalled bios, battery driver and a hard reset, none of which have corrected the problem.  I've also tried different adapter plugs and still have issues. I used the HP assistant to check the battery and it said it is good and it is showing 100% charged. I'm at a loss about what to do now, Please help. 

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