WesSoko Top Student
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Message 1 of 11
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Reset BIOS Password

HP Notebook-15-ay039wm
Microsoft Windows 10 (64-bit)

I forgot my BIOS password and after failing I get a system disable code of 67882305, any help would greatly appreicated so I could boot to a CD again thanks

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Regents Professor Regents Professor
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Message 2 of 11
239
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Reset BIOS Password

Please try this Password :  

78780921

 

 

 

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

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Provost Provost
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Message 3 of 11
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Reset BIOS Password

@WesSoko

 

Enter   78780921

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****Please mark Accept As Solution if it solves your problem****

Microsoft Registered Refurbisher and Registered Microsoft Partner
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WesSoko Top Student
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Message 4 of 11
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Reset BIOS Password

 

OK how do I go about entering that? What are steps to get to that point please?

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Regents Professor Regents Professor
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Message 5 of 11
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Reset BIOS Password

Hello WesSoko,

 

 

 

Steps to be followed:

1. Use the unlock code posted above to enter the BIOS

2. Disable all passwords that are enabled

3. If asked for current password - type the unlock code

4. For new password, just press ENTER key

5. Repeat the same for verify password column.

6. Then leave the BIOS by saving & exit option to save the changes.

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

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WesSoko Top Student
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Message 6 of 11
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Reset BIOS Password

Well here is what happened, I tried to access BIOS was asked for password, I entered the code that was provided and it failed and kept on failing till the screen read system disabled [i 67882305]. So no joy can not enter BIOS.

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Regents Professor Regents Professor
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Message 7 of 11
196
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Reset BIOS Password

Troubleshooting:

Incase if the Password doesn’t work please try a Hard Reset as follows.

1. Shut down the notebook

2. Unplug the AC Adapter and then remove the battery

3. Hold  down the Power button for 30 seconds

4. Plug in the Power/AC Adapter (Leave the battery out for the moment) & Start the Notebook

5. If you now see a password box, Please type the same password I shared before & press enter

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

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WesSoko Top Student
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Message 8 of 11
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Reset BIOS Password

OK first I shutdown Notebook. Did that, removed the AC Adapter, then removed the battery, press and held down the power button for 30 seconds, then released. Re-connected the AC Adapter without battery, powered on went to access BIOS entered code, notebook returned invalid password in other words no joy no access to BIOS after hard reset.

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Regents Professor Regents Professor
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Message 9 of 11
184
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Reset BIOS Password

Hello  WesSoko,

 

We tried everything that we could to help you reset the Password. Unfortunately did not work.

 

See this :

 

p.JPG

 

I strongly recommend you to Contact HP Technical Support over the Phone for further assistance to escalate your service request without any delay.

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

 

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WesSoko Top Student
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Message 10 of 11
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Reset BIOS Password

Well we all tried thanks for effort but HP states since I forgot my own password that I must pay basically to have a eprom installed since the ones in current production are easily corrupted with just one failed attempt at gaining access to BIOS. But thank you all for your efforts.

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