01-17-2020 07:49 AM
AFTER THE LATEST UPDATE THE LAPTOP STARTS AS IT IS BUT AFTER SOME TIME THE SCREEN FREEZES AND THE FUNCTION ON IT STOP RESPONDING AND THEN AFTER A WHILE BLUE CODE APPEARS AND THEN AS IT TRIES TO BOOT AGAIN THEN NO BOOT DEVICE IS FOUND APPEARS SO PLEASE GIVEN A SOLUTION FOR IT THERE IS NO HARDWARE PROBLEM IN IT SO PLEASE TRY TO GIVE THE RESPONSE AS SOON AS POSSIBLE ALL MY WORK PENDING DUE TO IT AND THANKS FOR THE QUICK REPLY.
01-18-2020 08:48 AM - edited 01-18-2020 08:48 AM
A blue code means you are getting a blue screen -- (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do in THIS self-help Community.
You have a couple of different options to chose from ...
The first is that of specialized forums where where folks have vast experience troubleshooting, diagnosing, and suggesting repairs for BSODs. These are available depending on the OS involved, as follows:
The community Win10 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there: https://www.tenforums.com/bsod-crashes-debugging/
The second is using free software to examine the logs that BSODs produce. This app is known as bluescreenview and is available from NirSoft, from here: https://www.nirsoft.net/utils/blue_screen_view.html
You will then have to go online to do searches with that information to get further suggestions about what to do.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP