02-18-2017 08:21 AM
Hello community please help me with this problem. This is the what the system will display before booting.
SMART Hard Disk Error
The SMART hard disk check has detected an imminent failure. To ensure not data loss, please backup the content immediately and run the Hard Disk Test in System Diagnostics.
Hard Disk 1 (301)
F2 System Diagnostics
ENTER - Continue Startup
For more information, please visit: www.hp.com/go/techncenter/startup
02-18-2017 09:29 AM - edited 02-18-2017 09:29 AM
Hard drive is failing or has failed.
Get hard drive replaced with a new one of similar form factor.
If you're within warranty HP would replace it free of cost
Order recovery USB from HP if you've not created one after first setup of this notebook.
If you've not backed up data from this HDD, take out the hard drive, connect to another PC using SATA to USB adapter. Then copy the files you need using Windows explorer.
Click the "THUMBS UP ICON" to say thank you and Click "ACCEPT AS SOLUTION" if this is the answer you needed