SMART Hard Disk Error (HP Spectre x360)

[ElGuapoLoco]

I'm getting an error at boot up. After running the diagnostics I get the below Failure ID. Is there something I can download to fix this issue? 

Failure ID: 9ambww-8hqa4n-mfpx7a-60C303

*Attaching an image of the screenshot. 

[banhien]

@ElGuapoLoco 

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

 Please use Cloud Recovery tool:

     https://support.hp.com/au-en/document/c06162205

Regards.

[ElGuapoLoco]

Greatly appreciate the response albeit not what I wanted to hear. The laptop is only 3 years old. Not sure how long the warranty from HP is good for but this seems a short amount of time for the hard drive to fail. 

[banhien]

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@ElGuapoLoco wrote:

...  Not sure how long the warranty from HP is good for but this seems a short amount of time for the hard drive to fail. 

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@ElGuapoLoco 

Normally one year. Some business machines have 3 years. Did you buy care pack before (for longer warranty), if yes, check it. You can check using:

                 https://support.hp.com/us-en/checkwarranty

Regards.