Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

Screen blackout out of sudden

G32 301TX
Microsoft Windows XP
Hi, the laptop screen blackout out of sudden, please assist. Thank you.
2,785 2,654 144 332
Message 2 of 2
Flag Post
HP Recommended

Screen blackout out of sudden

Hi @shujun,


Welcome to HP Forums! I understand that you got a black screen issue and I wanted to help.


Please follow the document below to perform the hard reset first:

HP Notebook PCs - Computer Does not Start (Windows 7, Vista, XP)


Then restart the computer. See if the screen comes back. If not, please follow the proper section for troubleshooting according to the symptoms.


Let me know how it goes with your laptop.


 If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me a Kudos. :catvery-happy:




I work on behalf of HP

Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation