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Screen blackout out of sudden

G32 301TX
Microsoft Windows XP
Hi, the laptop screen blackout out of sudden, please assist. Thank you.
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Screen blackout out of sudden

Hi @shujun,

 

Welcome to HP Forums! I understand that you got a black screen issue and I wanted to help.

 

Please follow the document below to perform the hard reset first:

HP Notebook PCs - Computer Does not Start (Windows 7, Vista, XP)

 

Then restart the computer. See if the screen comes back. If not, please follow the proper section for troubleshooting according to the symptoms.

 

Let me know how it goes with your laptop.

 

 If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me a Kudos. :catvery-happy:

 

Regards,
 

 

SDJL
I work on behalf of HP


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