Screen flickering black

[Monteyai]

When i first start up the computer screen start flickering and turning black. 

If i restart it then it doesnt do it anymore. Any thoughts about why or what could be causing it??

My operating system is Windows 11. I have updated the drivers but still happening. Not sure how to get BIOS Update for my specific model with Windows 11

[ub6424]

Hello @Monteyai 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

(2) Start Windows <Device Manager>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

- Expand <Display adapters>

- Expand <Monitors>

--->>> Send screenshot

(3) Please report your results

[Monteyai]

I appreciate any help. already reinstall display drivers. updated all drivers as well. when i first start up the computer it start flickering and going black. if i restart it doesnt do it any more.

[ub6424 · Accepted solution]

Hello @Monteyai 

Please follow @Paul_Tikkanen's guide:

Manually Updating the Latest HD Graphics Driver from Intel...HD 5xx/6xx UHD, Iris, Iris Xe Plus

Kind regards

[Monteyai]

thanks for the help. My issue was solved.

[ub6424]

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@Monteyai wrote:

thanks for the help. My issue was solved.

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Great to hear

Kind regards