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Only black screen even after hard reset didnt work
the laptop keyboard and fan are up but its black screen
please advise urgently as i am doing my exams and i am suffering as ll of my data inside it
Hi@Sharifm, Welcome to the HP Support Community!
I understand when you power on your laptop the screen is a black screen.
Don't worry I'll try to help you out.
Did you make any software or hardware changes on your PC?
Does the issue persist in BIOS?
As you mentioned when you power on your laptop the screen keeps flickering on your laptop.
If the issue does not persist in BIOS try updating the graphics driver and BIOS on your PC.
Try performing a BIOS default on your PC and check if it helps.
Also, Uninstall the graphics driver from the device manager and install the latest drivers and BIOS from the links below.
Link to update the BIOS.
Also, update the graphics driver using this link.
You can try updating the drivers on your PC using an HP support assistant.
Refer to this article to know more information about using HP support assistant.
Refer to this article to further troubleshoot display issues with your PC.
If the screen is flickering in BIOS, it is certainly a hardware issue with your PC.
Hope this helps! Keep me posted.
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Have a great day!
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