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‎03-13-2020 07:33 PM - edited ‎03-13-2020 07:35 PM

HP Recommended
Product: Envy 13
Operating System: Microsoft Windows 10 (64-bit)

This is probably the wrong area to discuss my issue, but I can't seem to find where to post my concern.  I would like to know why HP being such a huge company does not ship directly to FPO AP? I am in the military living overseas and was ready to buy a new laptop and then I realized HP does not ship to FPO AP addresses.  Why would I have to find a secondary company to deliver to me? This means I have to pay for deliver, but HP offers free delivery.  Makes no sense to me. Sadly this means you have just lost a costumer.  This is very disappointing. 

 

1 REPLY 1

‎03-14-2020 02:44 AM

HP Recommended

Hi @Nina39

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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