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‎12-31-2021 07:07 PM

HP Recommended

It's saying short DST Failed

Category:
1 REPLY 1

‎01-01-2022 06:02 AM - edited ‎01-01-2022 06:05 AM

HP Recommended

Assuming you are the one that initiated the test, it just means the hard drive has failed.  If that just showed up then you can verify the results by doing the test yourself but it does not look to be a good sign.

To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results.

 

The drive will need to be replaced and all software reinstalled on the new drive.  Since the posted Windows is 8.1 32-bit, that will be a challenge but on impossible.  I do not see the model number.  That would be most helpful in giving meaningful assistance.


I'm not an HP employee.
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