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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-03-2019 10:17 AM

HP Recommended
Product: EliteDesk 800 G1 & ProBook 650 G1
Operating System: Microsoft Windows 10 (32-bit)

When I choose "Shut down" the computer reboots, sometimes into sleep mode. This is related to the two locked topics linked below, #6624709 & #6292804.

 

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Shutdown-causes-reboot/td-p/629...

 

https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/My-computer-does-not-shut-down-...

 

This happened on my newly imaged Windows 7 HP ProBoook 650 G1 and my newly imaged Windows 10 HP EliteDesk 800 G1. The EliteDesk did not have the problem before re-imaging, but the notebook was new, so I don't know whether it did. Completely disabling hibernation, as follows, worked for me. This can also clear some hard drive space. I originally learned it from here.

http://www.howtogeek.com/howto/15140/what-is-hiberfil.sys-and-how-do-i-delete-it/

 

1) Run command prompt as admin.
Details:
In the Start menu's search field, type “cmd” then right-click on command prompt and choose
“Run as Administrator”.

2) In command prompt, type the following command, including a space before the dash.

powercfg -h off

 

3) Hit the "Enter" key. Effective immediately, in the Shutdown menu, there should no longer be an option for “Hibernate”. The hiberfil.sys file should also be gone.

 

4) Now, when you choose "Shut down" the computer should actuallly obey.

 

I hope this helps.

 

 

 

 

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