04-25-2016 08:40 PM
My 4 month old computer is randomly shutting down while I am working on it. Typically it happens in the evening. It has happened while plugged in and on battery power. I have taken it to Geek Squad and they found nothing wrong with it. We have done our own troubleshooting and nothing seems to fix it! HELP!
04-26-2016 03:00 PM
Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the computer restarting. I will be glad to help you.
Here is a document to help with The Computer Restarts Unexpectedly (Windows 10, 😎.
Please keep me informed of how things went.
If you require further assistance, let me know and I will gladly do all I can to help you.
Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂