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Briansgaron
Level 2
21 5 0 0
Message 1 of 2
164
Flag Post

Sign in screen won’t let me sign in

HP Recommended
HP 15 F272WM
Microsoft Windows 10 (64-bit)

I have an HP 15 I just install some software rebooted my system turned it back on the sign on screen says your pass code no longer works you must reset it it doesn’t allow me to reset it and then let me change it it doesn’t let me put my passcode yet. I have no media how do I fix this please

1 REPLY 1
BiancaS
Retired
Retired
2,897 2,890 89 183
Message 2 of 2
Flag Post
HP Recommended

Hi there! Thank you for visiting the HP Support Community! 🙂  

 

According to the Community's Rules of Participation:  

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.  

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.  

 

Kind regards,  

 

BiancaS.

I work on behalf of HP.
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