04-03-2017 03:52 PM
04-04-2017 05:02 AM
Shutdown the notebook.
Tap away at the esc key as you start the notebook to enter the Start-up Menu. Select the Diagnostic Menu option ( f2 ) and run all the tests available - I'd suggest starting with the Hard Drive and Memory tests.
Post back with the results, including any failure codes that may be generated.
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Windows Insider MVP