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Geekonfleek Honor Student
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So my hp laptop keeps turning on and off.

15-p100dx
Microsoft Windows 10 (32-bit)
When i turn my laptop on it starts up normal, then when i login it says we found a problem we are restarting your pc and it takes forever to turn back on and its a continuous loop. What do i do?
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So my hp laptop keeps turning on and off.

Hi,

 

Shutdown the notebook. 

 

Tap away at the esc key as you start the notebook to enter the Start-up Menu.  Select the Diagnostic Menu option ( f2 ) and run all the tests available - I'd suggest starting with the Hard Drive and Memory tests.

 

Post back with the results, including any failure codes that may be generated.

 

Regards,

 

DP-K

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Windows Insider MVP

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Geekonfleek Honor Student
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So my hp laptop keeps turning on and off.

I had to put it in safe mode to fix the stuff but it died when it searching the pc for viruses and when i turned it back on good as new
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