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    Know the Benefits of your HP account

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Message 1 of 2
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Flag Post

Someone blocked my picture password.

HP Recommended
[Personal Information Removed]
Microsoft Windows 10 (64-bit)

My nephew blocked my picturepassword and now the pc requests a  password that I have forgotten, Help me take it back to picture password ( I've tried switching it off/ removing the battery).

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Message 2 of 2
Flag Post
HP Recommended

Hi there! Thank you for visiting the HP Support Community! 🙂  

 

According to the Community's Rules of Participation:  

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.  

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.  

 

Kind regards,  

 

BiancaS.

I work on behalf of HP.
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