• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Spectre x360 - 13-4128tu

I have a spectre 360 14in laptop that suddenly went black with screen backlit working. Had to use power down hold to reboot. A couple of times it logged in but went black screen again the keyboard shows F5 key lit up and pressing it backlit all keys. I can't get into bios. The typical esc, windows+b key, f10 and f9 don't break in any help would be great

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.