05-19-2019 05:33 PM
My Spectre X360, 13 inch notebook (2 in 1) does not turn on. When the power button is pressed, the LED indicator beside the charging ports flashes white 3 times.
Any suggestions on how this can be fixed?
05-20-2019 02:12 PM
Thank you for posting on the HP Support Community.
If LEDs blink 3 times it means the "Memory Module" error not functional.
To fix this issue ship the unit in for physical diagnosis, HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Contact our Support and our Support Engineers should be able to check the available service options for your laptop.
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
I am an HP Employee