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HP Spectre x360 - 13t-ap000 CTO

Just this week, my spectre laptop (which is a few years old) suddenly stopped turning on when I opened the lid or hit the power button. 

 

It'll come on occasionally, but it's hit or miss about if it'll decide to start.

 

It's been sitting on my desk the whole time, so it's not like there was a jolt of physical change. 

 

Is the power button going bad? Is it a board? When it does turn on, the battery is fine, and the charge is fine. It doesn't seem to be a power issue, it seems to be a responsiveness issue. 

 

The three official articles posted for other people having this problem (https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/HP-spectre-x360-13-4005dx-will-not-turn-on/m-...) are either for previous versions of windows or broken. This seems to be a recurring issue with the Spectre? I'll replace a switch if it's a mechanical issue; but I'd like to know that's what's going on as opposed to some software glitch.

 

 

1 REPLY 1
HP Recommended

Hi @larrythelabrat,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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