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Student
Posts: 1
Member Since: ‎11-04-2016
Message 1 of 2 (102 Views)

Spectre x360 won't turn on

Product Name: Spectre x360
Operating System: Microsoft Windows 10 (64-bit)
When I try to turn on the laptop and press the power button it just blinks once and then nothing happens. I tried holding it for 15-20 seconds already and it's a spectre so it has a built in battery that I can't take out. Please help
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HP Support Agent
Posts: 7,747
Member Since: ‎10-12-2016
Message 2 of 2 (70 Views)

Re: Spectre x360 won't turn on

Greetings @Willshepard33!

 

Thank you for taking interest in the forums. 

I understand that the computer is not powering up, everytime you try to turn the PC ON, the power button blinks once and turns off. 

Don't worry, I will be glad to help you. 

 

Recommend you to perform a hard reset and check, refer article http://hp.care/2eH2dPm 

I would like to know if there were any updates that were installed on the PC before this issue occurs. 

If so, please try a BIOS recovery on the PC, by pressing the Win + B on startup, refer http://hp.care/2eH4x9k

 

I will watch for your reply, so we can continue troubleshooting.

 

Chimney_83
I am an HP Employee

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