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Andy_BLR
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Message 1 of 2
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Star Wars Special Edition Notebook "system board (00a) - system board ct " error after UEFI upgrade

HP Recommended
15-an051dx
Microsoft Windows 10 (64-bit)

After BIOS (UEFI) upgrade on my old Star Wars Special Edition - 15-an051dx laptop I have black screen with "system board (00a) - System Board CT Number (Missing or Invalid) " error and can proceed with Windows boot. Per google I found out that this issue happens when system specific keys somehow erased in BIOS.... and no info how to fix it... is the any way how to fix that issue and return my keys and configuration back?

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Echo_Lake
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Message 2 of 2
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HP Recommended

@Andy_BLR

Thank you for posting on the HP Support Community.


Don't worry as I'll be glad to help,  
I understand that you are getting this (Missing or Invalid) error on your computer, In order to fix this issue, your computer BIOS needs to be tattooed in other words BIOS needs to be flashed. As we have limited support boundaries in the support community as of now. 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
 

Please feel free to contact us here anytime you need any further assistance. Please click Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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