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‎08-21-2022 03:55 PM

HP Recommended

Starting my Pavilion all in one gets only wallpaper. Nothing else. No menu or anything.

Category:
1 REPLY 1

‎08-21-2022 03:59 PM

HP Recommended

Hello @CLEMENTCY 

Sorry to hear that you are having problems ... I would like to help you

 

(1) Press and hold <power> button until notebook switches off

(2) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(3) Please report your results

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