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HP Recommended

Starting my Pavilion all in one gets only wallpaper. Nothing else. No menu or anything.

1 REPLY 1
HP Recommended

Hello @CLEMENTCY 

Sorry to hear that you are having problems ... I would like to help you

 

(1) Press and hold <power> button until notebook switches off

(2) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(3) Please report your results

This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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