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‎11-16-2019 02:50 AM

HP Recommended
Product: Example: Pavilion Notebook
Operating System: Microsoft Windows 10 (64-bit)

5CD7197NCT  X7G58EA#ABU

4 REPLIES 4

‎11-16-2019 11:37 AM - edited ‎11-16-2019 11:38 AM

HP Recommended

@jelbean 

The Community can not provide any assistance without some details ...

So, please provide the following:
1) Age of the PC
2) Also, does it run normally after booting, or is that painfully slow, as well?

Once you provide the needed details, someone will reply.



I am a volunteer and I do not work for, nor represent, HP
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‎11-16-2019 12:16 PM

HP Recommended

Hi Wawood. The laptop is 2 years old. 
                        It does run slower than I think it should after booting up.

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‎11-16-2019 03:41 PM

HP Recommended

@jelbean 

I'm asking because if the drive is failing, not only will it take a LONG time to boot, but launching apps and opening websites will lag severely because of the drive issues.  If you're not seeing these latter issues, then it's not likely a failing drive.



I am a volunteer and I do not work for, nor represent, HP
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‎11-17-2019 04:22 AM

HP Recommended

Thanks for your help. Is there anything I can do to clean up the drives or anything else that might be clogging up the PC making it start up slowly ?

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