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HP Recommended
Hp stream 11-yo20wm
Microsoft Windows 10 (32-bit)
I recently factory reset my laptop and now when I turn the laptop on it says CMOS invalid. Or it goes to the HP screen and then turned off and then does a continuous loop.
1 REPLY 1
HP Recommended

@Meganlorene 

The HP Stream laptops can not be factory reset from internal files due to insufficient disk space.  So, you must have used external media to do that reset.

 

What media did you use and where did you get it?



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