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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Stuck at HP Logo Screen with BIOS Errors

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06-22-2020 07:34 PM
Started the laptop and got bellow error msg:
Boot Device Not Found
Hard Disk (03F0)
F2 System Diagnostics
1) Ran Hardware Diagnostics UEFI
Memory Test - Passed
Hard Drive Check Quick Check - Passed
Hard Drive Check Extensive Check - Passed
System Log
03F0
0502
090D
2) Removed the battery and re-started - Error 03F0 persists
3) Tried Load Setup Default (F9) and Exit Saving Changes (F10) - Error 03F0 persists
Please assist
06-27-2020 03:09 PM
Welcome to the HP Support Community.
I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.
Link: www.hp.com/contacthp/
Note: Select the country accordingly to get the contact details for support.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee