cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guero99
New member
1 0 0 0
Message 1 of 2
161
Flag Post

Stuck on hp logo even after bios update

HP Recommended
23-f250
Microsoft Windows 10 (64-bit)

Hi I have dual boot setup on my notebook, Linux mint and windows 10. One day it froze up while updating in Linux mint OS, so I hard reset with the power button and ever since I can't get passed the hp logo. I already did the bios update by holding down the windows and b keys and it supposively updates and reboots but it goes right back to being stuck on hp logo.

1 REPLY 1
WAWood
Level 16
Level 16
34,852 24,531 3,146 7,839
Message 2 of 2
Flag Post
HP Recommended

@Guero99 

I'm sorry, but HP does not provide support for Linux distros.

IF you replace the preloaded Windows OS with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.

Your best bet for support now is to contact the support forum of the distro you are using.

Good Luck



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation