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Davyjones101190
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HP stream 14. On start up Ask for boot device operating system not available. Cable what operations some do I get and can I do this with just a Galaxy A50

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WAWood
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@Davyjones101190 

Sorry, but I don't understand your comments about cable, operations, and a Galaxy A50,  I do not see what any of those have to do with your laptop not booting.

 

Ordinarily, when a laptop no longer boots into Windows, this means that the boot records (known as the BCD) have become corrupted due to a failing drive and running diagnostics confirms this to be the case. Folks then replace the laptop drive, use the HP Cloud Recovery option and a 32GB USB stick to make recovery media, boot their laptop from that media and do a full restore.

With this PC, this is a much more difficult situation.

First, this PC does not actually have a laptop hard drive. Instead, it has a memory stick configured to work like a "disk drive" -- so, it has a stick of EMMC memory instead of an HDD. This is very small, usually 32GB, so it is too small to do any major Windows Updates since Windows takes up nearly all of the "drive".

Second, the SSD, unlike the SATA SSDs in other laptops, can not be replaced by the consumer. So, when it fills up, you can't replace it with a larger one. And when it fails, you can't replace it with a new one.

Thus, you can try running diagnostics to test the drive -- but if it fails, you will have to take this PC to a laptop repair facility to have them replace the SSD. You can not replace it yourself.

To check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.

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Davyjones101190
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Okay so there was enough space on it did a factory reset now there is no operating system on it I don't know whether it was 64-bit or 32 or what. No it had 10 on it other than that I don't have another computer with me I have Samsung Galaxy a50 running Android 10 and a thumb drive that is 32 and an on the go connector yeah. What Droid drive should I download for my phone and which windows 10 should I get. 

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WAWood
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@Davyjones101190 

I've not actually used the HP Cloud Recovery tool but I don't believe you can use the Android device to create the media because first, you need to download over 4GB of data -- and that usually breaks everyone's data plan, and second, you need to have a way to create a Windows USB stick and you can't do that on an Android OS device.

 

You would need to have either a laptop or desktop with a wired Internet connection and enough space to hold 32GB of files, which then get written to a 32GB USB stick.

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***Please mark Accept As Solution if my post solved your problem***

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