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‎08-18-2022 08:23 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello,

at startup I get the message:

'The followng product information programmed into system board is missing or invalid-
System board (00A) System Board CT Number"

but only when my laptop is connected to the power line. No error when powered on only with battery.

In the BIOS setup the "System board CT number" is "HP", the product number is displayed correctly as an alphanimeric string but the "System Board Id" is "HP"

 

If I use my laptop without power-cord it works very faster than with the cable inserted. But when I connect the cable, Windows' power manager tells "connected" but the recharging is very slowly. To recharge batteries I must switch off.

I've read some discussions of users with similar problems, but I cannot find a solution.

What can I do?

My laptop is a TPN-C125

Thanks

Alessio

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