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- HP Community
- Notebooks
- Notebook Boot and Lockup
- System Disabled 73138177

Create an account on the HP Community to personalize your profile and ask a question
04-08-2024 10:45 AM
BIOS (and Power) passwords are encoded into the firmware of the motherboard and we have no access of any kind to that. Changing such a password requires completely replacing the motherboard with a new one that does NOT have a password encoded into the firmware -- and that usually costs a LOT more than simply replacing the computer.
I wish we could help you -- but we're not allowed to, since we have no way from here to verify ownership of any computer.
Therefore, according to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.
I am a volunteer and I do not work for, nor represent, HP