• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Spectre x360 Convertible 13-aw0xxx
Microsoft Windows 10 (64-bit)

Hi Everybody,

 

I have 2 laptops model HP Spectre x360 Convertible 13-aw0xxx.

Both are suffering from disk-related error messages like:

- Controller error for \Device\Harddisk3\DR3

- IOMMU error

- An error about disk-id's with referral to KB2983588

https://docs.microsoft.com/en-us/troubleshoot/windows-client/backup-and-storage/event-id-158-for-ide...

 

What has been done sofar:

- Install all Windows updates; including 20H2

- BIOS update

- Optane RST-driver update

 

Any suggestions?

 

 

Kind regards - Will

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.