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HP Recommended
Microsoft Windows 11

Today my laptop is hanged and freezed a long time and screen looking like a flying butterfly. Can you help me in this situation what can i do and what is problem 

1 REPLY 1
HP Recommended

Hi @Doreamon,

 

Welcome to the HP Support Community

 

I understand you are facing a performance issue with your . Not to worry I will help you to get a resolution to resolve the issue.

 

Update the BIOS, & Chipset drivers:

  • Here's the link to download and install the above updates: Click here

 

If the issue persists, then Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool and Update Windows.

  • Select Start  > Settings  > Update & Security  > Windows Update , and then select Check for updates. If updates are available, install them
  • Also, open HP Support assistant on your PC and run the Performance tune-up check.

 

If the issue still persists, then please follow the steps mentioned in the below documents:

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

.
Sneha_01- HP support
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