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Papichisto
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Solved!

The Windows logon screen is hidden behind a fainted-black screen

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Pavilion DV7 notebook
Microsoft Windows 10 (64-bit)

One time out of 50, at boot up, the Windows logon screen is hidden behind a fainted-black screen. I have to power off the PC, the logon screen flashes up and system shuts down. Next restart clears up the problem until ...it reappears.

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WAWood
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@Papichisto 

I don't mean to be discouraging, but these kinds of "intermittent issues" are nearly impossible to diagnose and fix.

 

I have a win10 desktop that fails to boot roughly once a week.  The boot hangs until I shut it off, right after the logo.  It is running on a SSD, so there is no HDD to fail. I open the case, switch the SSD SATA lead to another port, reboot the desktop -- it works just fine.  I shut it down, swap the SSD SATA lead back to the original port, reboot the desktop -- it works just fine.

 

Sometimes I have to switch the lead to a different SATA port, but every time, when I switch it back, the desktop reboots without issue.  I've tried changing cables, and it's the same story.



I am a volunteer and I do not work for, nor represent, HP

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WAWood
Level 16
Level 16
34,852 24,531 3,145 7,830
Message 2 of 2
Flag Post
HP Recommended

@Papichisto 

I don't mean to be discouraging, but these kinds of "intermittent issues" are nearly impossible to diagnose and fix.

 

I have a win10 desktop that fails to boot roughly once a week.  The boot hangs until I shut it off, right after the logo.  It is running on a SSD, so there is no HDD to fail. I open the case, switch the SSD SATA lead to another port, reboot the desktop -- it works just fine.  I shut it down, swap the SSD SATA lead back to the original port, reboot the desktop -- it works just fine.

 

Sometimes I have to switch the lead to a different SATA port, but every time, when I switch it back, the desktop reboots without issue.  I've tried changing cables, and it's the same story.



I am a volunteer and I do not work for, nor represent, HP
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