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‎01-31-2019 11:33 AM - edited ‎01-31-2019 11:53 AM

HP Recommended
Product: Hp pavilion n208tx
Operating System: Microsoft Windows 8.1 (64-bit)

15489607567635297270074270645042.jpg

 

1 person had the same question
1 REPLY 1

‎02-01-2019 12:04 PM

HP Recommended

@Vihari

 

Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with the computer. I will be delighted to assist you here. 

 

Please do try these troubleshooting steps that may help.
- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again.
- If these doesn't work do reset BIOS to default first, while it's in BIOS press F9 then reboot.
- Next is to remove the HDD then boot it up and see if it will get pass the BIOS screen.
- If it does, that means it's a problem withe the HDD itself.
- If it doesn't get pass the BIOS screen that could mean that its the motherboard that is faulty.
 

Keep me posted. 🙂

Barachiel
I am an HP Employee

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