cancel
Showing results for 
Search instead for 
Did you mean: 
Moata
New member
1 0 0 0
Message 1 of 2
78
Flag Post
HP Recommended

The notebook goes to the hp screen then to black screen to black screen of death

HP Notebook - 14-ac107na
Microsoft Windows 10 (32-bit)

The notebook goes to the hp screen then to black screen to black screen of death

1 REPLY 1
HP Support Agent
HP Support Agent
22,636 22,593 1,897 3,015
Message 2 of 2
35
Flag Post
HP Recommended

The notebook goes to the hp screen then to black screen to black screen of death

@Moata Welcome to HP Community!

Do you have any error messages on the black screen? If not, here's what you need to do:

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation