I kept my computer charging during the night without turning it off and the next day in the morning when I tried to used it again, the screen was showing the HP logo and the charging icon. I tried turning it on and off with the corresponding button but it didnt work. The only solution I found so far was waiting the laptop to run out of battery.
This has already happened to me twice. Does anyone know which is the problem?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".