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costabeppe
New member
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Message 1 of 2
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Flag Post

The screen turns off while I work

HP Recommended
HP Gaming Pavilion - 15-Cx0007nl
Microsoft Windows 10 (64-bit)
Hi everyone, I have a problem: my screen turns off randomly while I am working or using the pc, all the lights stay on and I am forced to put it on standby or close and reopen the PC screen ... I have done all the tests but there is no problem, I updated all the drivers but it does not solve.
someone help me? thank you!
1 REPLY 1
banhien
Level 19
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Message 2 of 2
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HP Recommended

@costabeppe 

 

Please try

  1. Right click Battery icon then select Power options,
  2. Select Choose when to turn off display,
  3. Now change options to the way you want,
  4. Click Save change.

Regards.

BH
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