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MaartenBoer Tutor
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Thunderbolt Dock 3 not working with MCafee Encryption

HP ZBook 17 G4
Microsoft Windows 10 (64-bit)

We are recently working with McAfee Encryption Software.

After booting the McAfee encryption software will ask for login credentials and then windows wil start.

 

The Thunderbolt Dock 3 is not recognized during the login. Users wil have to open their laptops in order to login.

With other docking stations this problem occured when the Fast Boot option was enabled in the Bios.

 

But for some reason this option has no effect for the Thunderbolt Dock.

 

Does enyone recognice or exprienced this problem ????

 

Maarten

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Thunderbolt Dock 3 not working with MCafee Encryption

HI MaatenBoer,

 

Try the steps in this document and see if this fixes the issue:  

https://support.hp.com/in-en/document/c05738894

 

Please get back to us if there are still issues.  

 

Thank you,

Jeorgie,

I am an HP Employee
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