Post new question
Honor Student
Posts: 3
Member Since: ‎09-25-2013
Message 1 of 2 (303 Views)

Touchpad won't click. HP ENVY Ultrabook CTO 6t-1100

Reposting as recommended fix did not work and problem persists:


My HP ENVY Ultrabook CTO 6t-1100 runs into a recurring problem where the touchpad stops registering clicks. Left, right or center by either clicking the bottom left or tapping the pad.  The cursor will move where it's told with the touchpad, but nothing can be clicked.


Closing the lid and opening it will temporarily solve the issue. Restarting does as well.  After 100+ instances, though, it's a pain and needs to be permanently resolved.


The touchpad is on throughout.


All other fixes on this forum I've found focus on accidentally double tapping the top left of the touchpad and turning the pad off. This isn't the issue; the light's off and the pad is responsive to everything except clicking.



Original post gave this answer (which did not solve the issue):



Go to this link and update the Touchpad and the BIOS for your unit

Hope this helps.

***** Click the KUDOS star on the left to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Kudos"if it solves your problem.****


Although I am an HP Employee, I am speaking for myself and not for HP.
0 Kudos
HP Support Agent
Posts: 16,542
Member Since: ‎09-02-2013
Message 2 of 2 (282 Views)

Re: Touchpad won't click. HP ENVY Ultrabook CTO 6t-1100

[ Edited ]

Hi FinalEnemy,


I have read the threads you have posted on Touchpad issues. Here is a link to configuring the TouchPad.

This link has many other troubleshooting documents attached to it.


Hope this helps.




Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.Smiley Happy

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation