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HP Recommended
Dragonfly
Microsoft Windows 10 (64-bit)

I have a new Dragonfly laptop. When it shipped from the factory the FN keys at the top of the keyboard had dual roles. From the factory the F5 key would mute the sound, F6 would lower the sound, F7 would raise the sound, etc. Now the FN key on the lower left of the keyboard boots with the light ON. I cannot find any way to turn this off so that the FN keys return to their factory settings as controls for sound and brightness?

 

Thanks.

1 REPLY 1
HP Recommended

Hi @Sink7Swim

 

Welcome to the HP Support Community. I'd be happy to assist you with the Action Key mode.

 

To better assist you - May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

While you respond to that, please try these steps - HP Notebook PCs - How to Lock or Unlock the Fn (Function) Key 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.