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HP Recommended
HP Pavilion 17-f048ca Notebook PC
Microsoft Windows 10 (64-bit)

Hello!

I have a Pavillion 17, I recently made some hardware and software changes, it was working perfectly but today I cannot turn it on, I think it was after a windows update. It makes only two long white Led beeps and I cannot find what it means. 

I hope you can tell me.

Thanks! 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

I could fix it, I think it was a Virus. I installed the old HDD and It run but said my recycling bin was corrupted. So I use Malwarebyte software to clean that old HDD and the new SSD. Then I reinstalled the new SSD into my laptop and run with no problem.

 

Thank you for replaying anyways.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @FrankRivas

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing power-related issues on your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

I would suggest you please use the link below and let me know the outcome of it: https://support.hp.com/id-en/document/ish_3974055-3873564-16 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
HP Recommended

Hi,

I could fix it, I think it was a Virus. I installed the old HDD and It run but said my recycling bin was corrupted. So I use Malwarebyte software to clean that old HDD and the new SSD. Then I reinstalled the new SSD into my laptop and run with no problem.

 

Thank you for replaying anyways.

HP Recommended

That's great!

I am happy to hear that. If you need any assistance in the future, you can contact us here.

 

Thanks.

NIRVANA_95
I am an HP Employee
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