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HP Recommended
HP Spectre x360 - 15-bl108ca
Microsoft Windows 11

So, 

 

I could use some help. I've done quite a bit of looking around for stuff. I'm one the "pulled apart the toaster" kids. I've ran into a problem which is REALLY rattling my cage. I've never called help desk before but here I am.

 

I dual boot my lap top and I like to have secure boot turned on so I created certificates for my Linux distributions when I installed them so I could boot those operating systems securely. I enabled legacy mode to get the operating systems installed. I went back into the bios and disabled legacy mode and set admin and power on password. I made them both the same, if you can get one u can have em both basically how I feel. 

 

So I decided that I'm going to install another operating system recently, I did exactly what I do put my power on pw in and then hit f-10 BUT NOW my Spectre tells me I'm putting in the wrong password... It literally just wont work and no one has changed it bc I'm the only one who know's it. I am aware of a vulnerability w/i7 processor that could have possibly done this as part of what people would call a "virus". 

 

I have done everything except ask for help, passed my warranty etc. I don't have HP_TOOLS partition bc I got rid of it, I do have the USB version tho but it's kind useless for updating the bios. I did the windows key and V or B or both I can't remember. I pulled her apart and reset the battery clock drained power etc. I copied the hidden boot partition and I have the log which I will post below. I'm hoping that flashing the bios will maye wipe whatever is in place of my password. I used WMIC to try and reset it, I used the softpaq Bios password tool to create a binary encrypted file to upload into the bios also none of this has worked. HP spare key pops up but I dont have that part anymore. I am thinking of wiping the NVRAM or is that a bad idea?

 

Thanks if you can help, if you read this and can't help I'm sorry for the torture and I don't think I should have my question locked plz dont lock it!!!! 

 

BEFORE YOU LOCK MY PROBLEM AND QUESTION - I read the rules, the pretty young lady who locks accounts (May) I think? I am not posting the methods I used to access the drive etc just that I have.

"4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures."

 

 

 

 

COPY OF LOG - Two different occcasions listed here:

 

2023-10-08 17:07:17 EFI HP BIOS Update 3.9.4.1 Started
2023-10-08 17:07:17 [L]> System ID: 827F
2023-10-08 17:07:17 Failed Loading EFI_HP_BIOS_IMAGE_INTERFACE_PROTOCOL2_GUID(Not Found)
2023-10-08 17:07:17 HP BIOS Image Interface Protocol Version 2.0
2023-10-08 17:07:17 [L]> EFI_HP_BATTERY_CONTROL_PROTOCOL_2010 is present.
2023-10-08 17:07:17 Type 11 1 tables
2023-10-08 17:07:17 Type (000000000000000Bh), Len (0000000000000005h), Handle (000000000000000Ch), String count (000000000000000Dh)
2023-10-08 17:07:17 HPBATDET: Environment Variable not found.
2023-10-08 17:07:18 BATDET: Date 1//30//2018
2023-10-08 17:07:18 BATDET: 0
2023-10-08 17:07:18 [L]> BATDET: HP
2023-10-08 17:07:18 [L]> Found 2 Absolute Pointer Protocol(s)
2023-10-08 17:07:18 [L]> Found Device path associated with Absolute Pointer Protocol.
2023-10-08 17:07:18 [L]> SetBestGopMode to 3: 1024x768
2023-10-08 17:07:18 [L]> 0 UART device path node found.
2023-10-08 17:07:18 All Required Protocols Located
2023-10-08 17:07:18 Load Options Blank
2023-10-08 17:07:18 WRITE_BB = 0
2023-10-08 17:07:18 Current Directory = \EFI\HP\BIOSUpdate\
2023-10-08 17:07:18 SMBIOS Init Success
2023-10-08 17:07:18 SystemFamily = 2
2023-10-08 17:07:18 [L]> PlatformLang reported as en-US.
2023-10-08 17:07:18 [L]> Language Selected is currently (eng).
2023-10-08 17:07:18 Starting BIOS Update Process
2023-10-08 17:07:18 Setting BIOS Update Token
2023-10-08 17:07:18 Getting BIOS Detail Information
2023-10-08 17:07:18 IsBiosSixDigits = 0
2023-10-08 17:07:18 BIOS Returned BiosID '0827F'
2023-10-08 17:07:18 QueryImageDetail: 4K Block Size detected.
2023-10-08 17:07:18 Skip Addresses:
2023-10-08 17:07:18 Entry 0: Address 0x0: Size: 0x200000
2023-10-08 17:07:18 Entry 1: Address 0x200000: Size: 0x20000
2023-10-08 17:07:18 Entry 2: Address 0x220000: Size: 0x20000
2023-10-08 17:07:18 Entry 3: Address 0x240000: Size: 0x20000
2023-10-08 17:07:18 Entry 4: Address 0x51A000: Size: 0x1000
2023-10-08 17:07:18 Entry 5: Address 0x61A000: Size: 0x4000
2023-10-08 17:07:18 Entry 6: Address 0x61E000: Size: 0x20000
2023-10-08 17:07:18 Entry 7: Address 0x63E000: Size: 0x1000
2023-10-08 17:07:18 Entry 8: Address 0x63F000: Size: 0x1000
2023-10-08 17:07:18 Entry 9: Address 0x640000: Size: 0x40000
2023-10-08 17:07:18 Entry 10: Address 0x0: Size: 0x0
2023-10-08 17:07:18 Loading BIOS Image
2023-10-08 17:07:18 File name constructed: EFI\HP\BIOS\New\0827F.bin
2023-10-08 17:07:18 Failed Reading BIOS Image EFI\HP\BIOS\New\0827F.bin (Not Found)
2023-10-08 17:07:18 EfiBiosUpdateLibEntry(): Result is 0x2
2023-10-08 17:07:18 Setting Flash Completion Status
2023-10-08 17:07:18 BIOS Update Process Complete
2023-10-08 17:07:54 EFI HP BIOS Update 3.9.4.1 Started
2023-10-08 17:07:54 [L]> System ID: 827F
2023-10-08 17:07:54 Failed Loading EFI_HP_BIOS_IMAGE_INTERFACE_PROTOCOL2_GUID(Not Found)
2023-10-08 17:07:54 HP BIOS Image Interface Protocol Version 2.0
2023-10-08 17:07:54 [L]> EFI_HP_BATTERY_CONTROL_PROTOCOL_2010 is present.
2023-10-08 17:07:54 Type 11 1 tables
2023-10-08 17:07:54 Type (000000000000000Bh), Len (0000000000000005h), Handle (000000000000000Ch), String count (000000000000000Dh)
2023-10-08 17:07:54 HPBATDET: Environment Variable not found.
2023-10-08 17:07:54 BATDET: Date 1//30//2018
2023-10-08 17:07:54 BATDET: 0
2023-10-08 17:07:54 [L]> BATDET: HP
2023-10-08 17:07:54 [L]> Found 2 Absolute Pointer Protocol(s)
2023-10-08 17:07:54 [L]> Found Device path associated with Absolute Pointer Protocol.
2023-10-08 17:07:54 [L]> SetBestGopMode to 3: 1024x768
2023-10-08 17:07:54 [L]> 0 UART device path node found.
2023-10-08 17:07:54 All Required Protocols Located
2023-10-08 17:07:54 Load Options Blank
2023-10-08 17:07:54 WRITE_BB = 0
2023-10-08 17:07:54 Current Directory = \EFI\HP\BIOSUpdate\
2023-10-08 17:07:54 SMBIOS Init Success
2023-10-08 17:07:54 SystemFamily = 2
2023-10-08 17:07:54 [L]> PlatformLang reported as en-US.
2023-10-08 17:07:54 [L]> Language Selected is currently (eng).
2023-10-08 17:07:54 Starting BIOS Update Process
2023-10-08 17:07:54 Setting BIOS Update Token
2023-10-08 17:07:54 Getting BIOS Detail Information
2023-10-08 17:07:54 IsBiosSixDigits = 0
2023-10-08 17:07:54 BIOS Returned BiosID '0827F'
2023-10-08 17:07:54 QueryImageDetail: 4K Block Size detected.
2023-10-08 17:07:54 Skip Addresses:
2023-10-08 17:07:54 Entry 0: Address 0x0: Size: 0x200000
2023-10-08 17:07:54 Entry 1: Address 0x200000: Size: 0x20000
2023-10-08 17:07:54 Entry 2: Address 0x220000: Size: 0x20000
2023-10-08 17:07:54 Entry 3: Address 0x240000: Size: 0x20000
2023-10-08 17:07:54 Entry 4: Address 0x51A000: Size: 0x1000
2023-10-08 17:07:54 Entry 5: Address 0x61A000: Size: 0x4000
2023-10-08 17:07:54 Entry 6: Address 0x61E000: Size: 0x20000
2023-10-08 17:07:54 Entry 7: Address 0x63E000: Size: 0x1000
2023-10-08 17:07:54 Entry 8: Address 0x63F000: Size: 0x1000
2023-10-08 17:07:54 Entry 9: Address 0x640000: Size: 0x40000
2023-10-08 17:07:54 Entry 10: Address 0x0: Size: 0x0
2023-10-08 17:07:54 Loading BIOS Image
2023-10-08 17:07:54 File name constructed: EFI\HP\BIOS\New\0827F.bin
2023-10-08 17:07:54 Failed Reading BIOS Image EFI\HP\BIOS\New\0827F.bin (Not Found)
2023-10-08 17:07:54 EfiBiosUpdateLibEntry(): Result is 0x2
2023-10-08 17:07:54 Setting Flash Completion Status
2023-10-08 17:07:54 BIOS Update Process Complete
2023-10-08 17:17:20 EFI HP BIOS Update 3.9.4.1 Started
2023-10-08 17:17:20 [L]> System ID: 827F
2023-10-08 17:17:20 Failed Loading EFI_HP_BIOS_IMAGE_INTERFACE_PROTOCOL2_GUID(Not Found)
2023-10-08 17:17:20 HP BIOS Image Interface Protocol Version 2.0
2023-10-08 17:17:20 [L]> EFI_HP_BATTERY_CONTROL_PROTOCOL_2010 is present.
2023-10-08 17:17:20 Type 11 1 tables
2023-10-08 17:17:20 Type (000000000000000Bh), Len (0000000000000005h), Handle (000000000000000Ch), String count (000000000000000Dh)
2023-10-08 17:17:20 HPBATDET: Environment Variable not found.
2023-10-08 17:17:21 BATDET: Date 1//30//2018
2023-10-08 17:17:21 BATDET: 0
2023-10-08 17:17:21 [L]> BATDET: HP
2023-10-08 17:17:21 [L]> Found 2 Absolute Pointer Protocol(s)
2023-10-08 17:17:21 [L]> Found Device path associated with Absolute Pointer Protocol.
2023-10-08 17:17:21 [L]> SetBestGopMode to 3: 1024x768
2023-10-08 17:17:21 [L]> 0 UART device path node found.
2023-10-08 17:17:21 All Required Protocols Located
2023-10-08 17:17:21 Load Options Blank
2023-10-08 17:17:21 WRITE_BB = 0
2023-10-08 17:17:21 Current Directory = \EFI\HP\BIOSUpdate\
2023-10-08 17:17:21 SMBIOS Init Success
2023-10-08 17:17:21 SystemFamily = 2
2023-10-08 17:17:21 [L]> PlatformLang reported as en-US.
2023-10-08 17:17:21 [L]> Language Selected is currently (eng).
2023-10-08 17:17:21 Starting BIOS Update Process
2023-10-08 17:17:21 Setting BIOS Update Token
2023-10-08 17:17:21 Getting BIOS Detail Information
2023-10-08 17:17:21 IsBiosSixDigits = 0
2023-10-08 17:17:21 BIOS Returned BiosID '0827F'
2023-10-08 17:17:21 QueryImageDetail: 4K Block Size detected.
2023-10-08 17:17:21 Skip Addresses:
2023-10-08 17:17:21 Entry 0: Address 0x0: Size: 0x200000
2023-10-08 17:17:21 Entry 1: Address 0x200000: Size: 0x20000
2023-10-08 17:17:21 Entry 2: Address 0x220000: Size: 0x20000
2023-10-08 17:17:21 Entry 3: Address 0x240000: Size: 0x20000
2023-10-08 17:17:21 Entry 4: Address 0x51A000: Size: 0x1000
2023-10-08 17:17:21 Entry 5: Address 0x61A000: Size: 0x4000
2023-10-08 17:17:21 Entry 6: Address 0x61E000: Size: 0x20000
2023-10-08 17:17:21 Entry 7: Address 0x63E000: Size: 0x1000
2023-10-08 17:17:21 Entry 8: Address 0x63F000: Size: 0x1000
2023-10-08 17:17:21 Entry 9: Address 0x640000: Size: 0x40000
2023-10-08 17:17:21 Entry 10: Address 0x0: Size: 0x0
2023-10-08 17:17:21 Loading BIOS Image
2023-10-08 17:17:21 File name constructed: EFI\HP\BIOS\New\0827F.bin
2023-10-08 17:17:21 Failed Reading BIOS Image EFI\HP\BIOS\New\0827F.bin (Not Found)
2023-10-08 17:17:21 EfiBiosUpdateLibEntry(): Result is 0x2
2023-10-08 17:17:21 Setting Flash Completion Status
2023-10-08 17:17:21 BIOS Update Process Complete
2023-10-25 20:34:36 EFI HP BIOS Update 3.9.4.1 Started
2023-10-25 20:34:36 [L]> System ID: 827F
2023-10-25 20:34:36 Failed Loading EFI_HP_BIOS_IMAGE_INTERFACE_PROTOCOL2_GUID(Not Found)
2023-10-25 20:34:36 HP BIOS Image Interface Protocol Version 2.0
2023-10-25 20:34:36 [L]> EFI_HP_BATTERY_CONTROL_PROTOCOL_2010 is present.
2023-10-25 20:34:36 Type 11 1 tables
2023-10-25 20:34:36 Type (000000000000000Bh), Len (0000000000000005h), Handle (000000000000000Ch), String count (000000000000000Dh)
2023-10-25 20:34:36 HPBATDET: Environment Variable not found.
2023-10-25 20:34:36 BATDET: Date 1//30//2018
2023-10-25 20:34:36 BATDET: 0
2023-10-25 20:34:36 [L]> BATDET: HP
2023-10-25 20:34:36 [L]> Found 2 Absolute Pointer Protocol(s)
2023-10-25 20:34:36 [L]> Found Device path associated with Absolute Pointer Protocol.
2023-10-25 20:34:36 [L]> SetBestGopMode to 3: 1024x768
2023-10-25 20:34:36 [L]> 0 UART device path node found.
2023-10-25 20:34:36 All Required Protocols Located
2023-10-25 20:34:36 Load Options Blank
2023-10-25 20:34:36 WRITE_BB = 0
2023-10-25 20:34:36 Current Directory = \EFI\HP\BIOSUpdate\
2023-10-25 20:34:36 SMBIOS Init Success
2023-10-25 20:34:37 SystemFamily = 2
2023-10-25 20:34:37 [L]> PlatformLang reported as en-US.
2023-10-25 20:34:38 [L]> Language Selected is currently (eng).
2023-10-25 20:34:38 Starting BIOS Update Process
2023-10-25 20:34:38 Setting BIOS Update Token
2023-10-25 20:34:38 Getting BIOS Detail Information
2023-10-25 20:34:38 IsBiosSixDigits = 0
2023-10-25 20:34:38 BIOS Returned BiosID '0827F'
2023-10-25 20:34:38 QueryImageDetail: 4K Block Size detected.
2023-10-25 20:34:38 Skip Addresses:
2023-10-25 20:34:38 Entry 0: Address 0x0: Size: 0x200000
2023-10-25 20:34:38 Entry 1: Address 0x200000: Size: 0x20000
2023-10-25 20:34:38 Entry 2: Address 0x220000: Size: 0x20000
2023-10-25 20:34:38 Entry 3: Address 0x240000: Size: 0x20000
2023-10-25 20:34:38 Entry 4: Address 0x51A000: Size: 0x1000
2023-10-25 20:34:38 Entry 5: Address 0x61A000: Size: 0x4000
2023-10-25 20:34:38 Entry 6: Address 0x61E000: Size: 0x20000
2023-10-25 20:34:38 Entry 7: Address 0x63E000: Size: 0x1000
2023-10-25 20:34:38 Entry 8: Address 0x63F000: Size: 0x1000
2023-10-25 20:34:38 Entry 9: Address 0x640000: Size: 0x40000
2023-10-25 20:34:38 Entry 10: Address 0x0: Size: 0x0
2023-10-25 20:34:38 Loading BIOS Image
2023-10-25 20:34:38 File name constructed: EFI\HP\BIOS\New\0827F.bin
2023-10-25 20:34:38 Failed Reading BIOS Image EFI\HP\BIOS\New\0827F.bin (Not Found)
2023-10-25 20:34:38 EfiBiosUpdateLibEntry(): Result is 0x2
2023-10-25 20:34:38 Setting Flash Completion Status
2023-10-25 20:34:38 BIOS Update Process Complete
2023-10-25 20:34:59 EFI HP BIOS Update 3.9.4.1 Started
2023-10-25 20:34:59 [L]> System ID: 827F
2023-10-25 20:34:59 Failed Loading EFI_HP_BIOS_IMAGE_INTERFACE_PROTOCOL2_GUID(Not Found)
2023-10-25 20:34:59 HP BIOS Image Interface Protocol Version 2.0
2023-10-25 20:34:59 [L]> EFI_HP_BATTERY_CONTROL_PROTOCOL_2010 is present.
2023-10-25 20:34:59 Type 11 1 tables
2023-10-25 20:34:59 Type (000000000000000Bh), Len (0000000000000005h), Handle (000000000000000Ch), String count (000000000000000Dh)
2023-10-25 20:34:59 HPBATDET: Environment Variable not found.
2023-10-25 20:34:59 BATDET: Date 1//30//2018
2023-10-25 20:34:59 BATDET: 0
2023-10-25 20:34:59 [L]> BATDET: HP
2023-10-25 20:34:59 [L]> Found 2 Absolute Pointer Protocol(s)
2023-10-25 20:34:59 [L]> Found Device path associated with Absolute Pointer Protocol.
2023-10-25 20:34:59 [L]> SetBestGopMode to 3: 1024x768
2023-10-25 20:34:59 [L]> 0 UART device path node found.
2023-10-25 20:34:59 All Required Protocols Located
2023-10-25 20:34:59 Load Options Blank
2023-10-25 20:34:59 WRITE_BB = 0
2023-10-25 20:34:59 Current Directory = \EFI\HP\BIOSUpdate\
2023-10-25 20:34:59 SMBIOS Init Success
2023-10-25 20:34:59 SystemFamily = 2
2023-10-25 20:34:59 [L]> PlatformLang reported as en-US.
2023-10-25 20:34:59 [L]> Language Selected is currently (eng).
2023-10-25 20:34:59 Starting BIOS Update Process
2023-10-25 20:34:59 Setting BIOS Update Token
2023-10-25 20:35:00 Getting BIOS Detail Information
2023-10-25 20:35:00 IsBiosSixDigits = 0
2023-10-25 20:35:00 BIOS Returned BiosID '0827F'
2023-10-25 20:35:00 QueryImageDetail: 4K Block Size detected.
2023-10-25 20:35:00 Skip Addresses:
2023-10-25 20:35:00 Entry 0: Address 0x0: Size: 0x200000
2023-10-25 20:35:00 Entry 1: Address 0x200000: Size: 0x20000
2023-10-25 20:35:00 Entry 2: Address 0x220000: Size: 0x20000
2023-10-25 20:35:00 Entry 3: Address 0x240000: Size: 0x20000
2023-10-25 20:35:00 Entry 4: Address 0x51A000: Size: 0x1000
2023-10-25 20:35:00 Entry 5: Address 0x61A000: Size: 0x4000
2023-10-25 20:35:00 Entry 6: Address 0x61E000: Size: 0x20000
2023-10-25 20:35:00 Entry 7: Address 0x63E000: Size: 0x1000
2023-10-25 20:35:00 Entry 8: Address 0x63F000: Size: 0x1000
2023-10-25 20:35:00 Entry 9: Address 0x640000: Size: 0x40000
2023-10-25 20:35:00 Entry 10: Address 0x0: Size: 0x0
2023-10-25 20:35:00 Loading BIOS Image
2023-10-25 20:35:00 File name constructed: EFI\HP\BIOS\New\0827F.bin
2023-10-25 20:35:00 Failed Reading BIOS Image EFI\HP\BIOS\New\0827F.bin (Not Found)
2023-10-25 20:35:00 EfiBiosUpdateLibEntry(): Result is 0x2
2023-10-25 20:35:00 Setting Flash Completion Status
2023-10-25 20:35:00 BIOS Update Process Complete

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