Unable to start laptop

[Tinu1107]

Im having HP laptop 15-da0xxx (Notebook) and I am unable to start it and throws below error:

File: \BCD

Error Code: 0xc00000098

[VikramTheGreat]

Hi @Tinu1107,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

The error code 0xc0000098 on your HP 15-da0xxx laptop indicates a boot-related issue, likely due to a corrupted boot configuration data (BCD) file. This can occur if the system has experienced a failed update or has issues with the hard drive. 

1. Startup Repair:

• Boot from a Windows installation USB or DVD, and select "Troubleshoot" > "Advanced options" > "Startup Repair".
• This will automatically attempt to fix common boot problems, including corrupted BCD files. 

2. Rebuilding the BCD:

• If Startup Repair doesn't work, you can manually rebuild the BCD using the following steps:
  • Boot from a Windows installation USB or DVD. 
  • Select "Repair your computer" then "Troubleshoot", and then "Command Prompt". 
  • Enter the following commands, one at a time, and press Enter after each:
    • bootrec /fixmbr
    • bootrec /fixboot
    • bootrec /rebuildbcd 
• After these steps, close the Command Prompt and restart your computer. 

3. System File Checker (SFC):

• Corrupted system files can also cause this error. 
• Boot from a Windows installation USB or DVD, and select "Repair your computer" then "Troubleshoot" and then "Command Prompt". 
• In the Command Prompt, run the following command: sfc /scannow. 
• This will scan and repair any corrupted system files. 

4. Boot from Safe Mode:

• If you can boot into Safe Mode, you can attempt to run the SFC scan from there as well.
• Boot into Safe Mode by following the instructions on the Microsoft website. 

5. System Restore/Reset:

• If none of the above methods work, you can try System Restore or Reset the system. Be aware that System Restore will only restore the system to the point where the restore point was created, and Reset will erase your data. 

6. Uninstall Recent Updates:

If you recently installed a Windows update, it could be the cause of the error. Try uninstalling recent updates to see if it resolves the problem. 

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support