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HP Recommended
HP ENVY 15.6 inch Laptop PC 15-ep1000 IDS Base Model
Microsoft Windows 11

The following article discusses Optane memory.

https://support.hp.com/us-en/document/c05591811

However, the article appears to be for an outdated version of the Intel software.  

I did not purchase an Optane drive when I bought the laptop. 

How do I SAFELY uninstall Intel Optane Memory and Storage Management V18.1.1026.0?

How do I disable the Intel Optane software?

The above version does not have any "Disable" function or button.

I believe the Intel software is interfering with the 2nd SSD I installed.

There does not appear to be a way to disable the Optane in the BIOS, either.

Windows 11 (21H2), BIOS F.11 Everything is up-to-date according to HP and Microsoft.

Thanks.

2 REPLIES 2
HP Recommended

@steve_h_1919 wrote:

.. I did not purchase an Optane drive when I bought the laptop. 


@steve_h_1919 

 

Why you need to disable it ? It does not make any sense at all !

 

Regards.

BH
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HP Recommended

The second SSD is a Samsung 980Pro 1TB.

This SSD has a companion Samsung Magician.

Samsung Magician V 7.0.1 is reporting that there is a conflict with Intel Corporation 18.6.1.1016.

 

steve_h_1919_0-1652053016679.png

steve_h_1919_3-1652053552797.png

 

The Intel Driver is related to Intel RST VMD Managed Controller 90AB in Device manager under Storage Controllers.

steve_h_1919_1-1652053158671.png

 

steve_h_1919_2-1652053227363.png

To resolve the Samsung and Intel conflict I believe I need to replace the Intel Storage controller in Device manager.

I would replace the Intel RST with the standard Microsoft NVMe driver.

See Another post on the subject by myself...

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Samsung-980Pro-SSD-and-Intel-R...

If I Uninstall or disable the Intel Optane, since I never had Optane, replacing the RST with the Microsoft driver should be easy and resolve the conflict, right?

Thanks,

Steve 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.