I have Fingerprint Biometrics set on my computer at power-up. It is not recognizing my fingerprint anymore. I can enter a BIOS password but I don't know it. It say Power-On Authentication. I am unable to enter the BIOS settings by clicking F2, F10 or F6 nor any F number. How do I reset the BIOS password without having to change the entire motherboard?
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.